ServiceJDC Product Solutions
The one and only multi-functional cloud service covering attendance, task assignment, CRM, checkpoint patrols, and mobile work. Provide one-stop service for enterprises to easily achieve digital transformation.
Cloud-Based Human Resource Management Service
Attendance System
Compliant with current regulations and deeply rooted in attendance management, we offer comprehensive features needed by businesses. These include online shift scheduling, employee pre-scheduling, mobile app clock-in (Wi-Fi, NFC, and GPS-based check-in options), leave and overtime approval, and detailed work hour reports. We also support safe distance alerts for clock-ins and mobile device binding to prevent location spoofing and time tampering, helping businesses manage attendance matters with ease.
Attendance Tracking System Services
Flexible Enterprise Settings to Meet the Needs of Various Industries
The Best Alternative to Traditional Time Clocks: Mobile Clock-In Service
Online Clock-In App
Our cloud-based clock-in app supports GPS, Wi-Fi, and NFC modes. It's the only system in the industry that automatically compares GPS locations with customer or equipment locations and prevents mobile location spoofing and clock-in time tampering (which LINE clock-ins can't prevent). Customizable settings to meet diverse attendance management requirements across various industries!
Multiple Shifts / Automatic Checks / Flexible Scheduling Service
Shift Scheduling
Deeply rooted in attendance management and compliant with current regulations, we offer features needed by businesses. These include annual calendars, shift scheduling rules, preset leave, and overtime settings, with both basic and customizable options. The system helps businesses continuously check compliance with regulations, easing HR burdens and simplifying attendance management!
Paperless Electronic Approval: The New Trend in Carbon Reduction
Leaves and Overtime
Customize leave types to fit your organization's needs, leave allocation methods, options for overtime pay or compensatory time off, and overtime hour limits. Settings can be adjusted in real-time as laws change. Cloud-based digital operations let you say goodbye to paper forms!
Attendance/Insurance/Overtime Pay Automatic Calculation
Payroll Management
We provide legal-compliant payroll items, including irregular attendance, labor and health insurance, annual leave settlement, employee welfare funds, leave and overtime calculations. HR can follow the steps each month to quickly process payroll, making payroll tasks easy!
Cloud Service Platform for Various Job Scenarios
Field Staff Management
Integrates functions needed for field staff operations, including job schedule, task details, customer information, electronic forms, announcements, and equipment management. Through digitized mobile management, field staffs such as sales, technicians, merchandise displayer, safety patrollers, engineers, and cleaning staffs—can handle all tasks with one hand. All information syncs in real-time, enhance transparency in enterprise management.
Our Services for Field Staff Management
Flexible Settings for all Industries
Dedicated CRM: All Customer Information at Your Fingertips
Sales Management / CRM
Our sales management system/ CRM covers everything you need inventory management, customer visit and store inspection scheduling, daily visit reports, order approvals, mileage and fuel cost calculations, visit history queries, one-click photo filing, to Business Intelligence (BI) summary reports for operational and sales analysis -- all in one. Helps you effectively manage sales processes and customer needs.
Leveraging Over Four Decades of Industry Expertise by Mercuries Data Systems
Maintenance Management System
Your intuitive maintenance management system, from AI chatbots, RM tasks scheduling, ad-hoc repair task assignments, work order management, spare parts inventory, equipment management, status report, maintenance history, error code index, contract management to BI report— we help businesses provide better service to their customers.
First-Line Speed Determines Order-Taking Success
Merchandising Management System
Our merchandising management system covers everything from staff store visit scheduling, e-forms (channel operation checklists, stock count checlists, visit reports, competitor data forms), photo storage to data analysis. It effectively simplifies staff operations and quickly responds to customer needs.
Boost Workplace Safety with Smart Patrol System
Smart Patrol System
Smart patrol system offers customizable inspection points and routes, supports on-site QR Code scanning or NFC verification, automatic patrol task scheduling, customizable inspection record forms or checklists, fraud preventive photo upload, statistical reports, and more.
All-in-One Cloud Management Service Platform
Our Services for Cloud Management
ServiceJDC empowers enterprises across industries with an efficient mobile office for the digital age. Designed with flexible, user-centric features, it streamlines HR, task, project, client, and approval management—all in one platform. With built-in analytics and seamless collaboration tools, ServiceJDC helps businesses maximize value with minimal cost.
Service on Cloud
Flexible Settings for all Industries
Approval Management
Digital form makes working easier!
Submit and approve the applications on mobile APP anytime, saving paperwork and speeding up work process.
Customer Management
Customer, task, contract, and quotation – all information fully recorded. Get closer to clients’ needs, achieve customer-oriented service, and handle your business operation efficiently.
Equipment Management
Comprehensive equipment management. Maintain equipment information including ID, name, customer, installation location and warranty period in ServiceJDC for more efficient task assignment, mobile review and reporting.
Scheduled Auto Job
Automate your workflow through scheduled jobs! Save complicated process by linking all managements, such as notification, create/edit customer, task, and equipment information.
Contract Management
Contract Management supporting contrat expiration reminder and auto-generated regular RM jobs. Help avoid possible mistakes during manual operations,
BI Analysis
Integrate employee, customer, task, form, equipment, and contract data from ServiceJDC. Provides customizable tables, charts, and dashboards to make all data visible and valuable.
Mileage Management
Record employees’ attendance and task check-in history by time order. Auto calculates the mileage from point to point, providing precise mileage expense report.
AI Chatbot
ServiceJDC integrates LINE Official Account to link your business with clients, supporting custom chatbot keyword responses, actions and workflow settings, tag settings, and contact management.
