Privacy Protection Policy


ServiceJDC is a management system of field services and a mobile platform created by Mercuries Data Systems Ltd. (hereinafter referred to as “the Company”) on its official website for ServiceJDC (www.ServiceJDC.com). Your privacy is important to ServiceJDC, please read the following Privacy Protection Policy to obtain more information.


This Privacy Protection Policy is appliable for the services provided by ServiceJDC, any processing of personal information should comply with the requirements of the Personal Information Protection Act and other relevant regulations related to privacy.


The following sections outline the the manner in which your personal data is collected, processed, used, and protected when using the ServiceJDC system and related services. Please note that if you choose not to provide the requested personal information, you may be unable to complete user registration, access certain features or services offered by us, or experience the full functionality and effectiveness of the services provided.


(1) Personal Account Information
a. Personal information you provide to us
When registering for a ServiceJDC account or utilizing our services, you will be required to provide certain personal information, including but not limited to your full name, preferred display name or nickname, telephone number, and email address.
You may access, review, and update your personal account information at any time. However, the Company reserves the right to send you essential service-related communications (including but not limited to administrative or operational announcements pertaining to ServiceJDC), which are not subject to opt-out or modification.
If you wish to delete your ServiceJDC account, you may submit a request by contacting us directly.
b. Personal information we obtain
In order to ensure the proper functioning of our services, maintain operational stability, enhance and optimize your user experience, and safeguard the security of your account, we collect certain information related to the device you use to access our services. This includes, but is not limited to, the device name and model, operating system name and version, IP address, and certain device permissions (such as storage access, telephone access, and camera access).
We may also collect location data, including: Geographic location information obtained through GPS or Wi-Fi signals;
Real-time location data provided either by you or shared by other users; Geotagged metadata embedded in photos you or other users upload. The aforementioned information constitutes essential data that must be collected in order to provide our services effectively. 


(2) Security of Personal Information
The Company will not disclose or provide your personal information to any third party except as necessary to deliver the products or services you requested, with your explicit consent, or under the following circumstances:
a. When it is necessary to investigate, prevent, or take action regarding illegal activities, including but not limited to fraud, or situations involving potential threats to personal safety;
b. In any circumstance where responsive measures must be taken due to violation of the "Terms of Service of ServiceJDC”;
c. In any circumstance otherwise provided by applicable laws.
The Company will take physical, electronic, and related security measures that meet regulatory requirements to protect the security of your personal information. The Company will only allow employees, contractors and agents who need to know relevant information to access the data. Relevant personnel must abide by strict confidentiality obligations.


(3) Collection and Use of Personal Information
a. We use the personal information you provide or that is obtained through your usage of ServiceJDC services soley for the purpose of identity verification, customer support, security, archiving, and backup in connection with the provision of ServiceJDC services. Unless otherwise disclosed in advance or required by applicable law, we will not share your personal information with any third party or use it for any other purposes.
b. We use your personal information to assist in the development of new services or enhance existing services, allowing us to gain insights into how you interact with our offerings, and better respond to your specific needs. This includes, but is not limited to, settings such as language preference, location configurations, personalized help features and other customized user support.
c. Your personal information may be used for purposes to which you have expressly consented. Subject to applicable laws, we may also use the information collected through our services—either on an aggregated or individual basis—for the marketing and promotion of our products or services. For instance, information gathered from one of our services may be used to offer you customized content or recommendations in another service. Where applicable, you may also be given the option to utilize your data across different services within our platform.
d. Non-marketing notifications: We may use your personal information to generate and deliver electronic statements; notify you of updates to our terms, services, or policies; or send you non-promotional communications relevant to services or products offered by us or our business partners.
e. Legal procedures and regular compliance. We may use your personal information to investigate or resolve disputes related to your use of the ServiceJDC services. Additionally, we may disclose your personal information in accordance with applicable laws or in response to legitimate requests by law enforcement agencies, regulatory authorities, or judicial proceedings.

(4) How to Access and Control Your Personal Information
We will use all reasonable efforts and adopt appropriate technical measures to ensure you are able to access, review, update, and correct your registration information or other personal information provided in the course of using our services.

(5) Sharing of your personal information:
a. based on your requirement or consent;
b. with the ServiceJDC account owner;
c. based on legal requirements.

(6) Information Security
a.For the convenience of customers, the Company will set up and access to Service JSD cookies on your computer to improve your user experience and the overall quality of the Company’s services.
b. We use various security techniques and procedures, to prevent the loss, misuse of, or unauthorized access to, or disclosure of your personal information. For example, in certain services, we use encryption techniques to protect the personal information you provide. However, please understand that, due to technical limitations and various possible malicious means, even if we do everything possible to strengthen security measures, it is impossible to always guarantee that the information is 100% secure in the Internet industry. You should understand that the systems and communication networks you use to access our services may have problems due to factors beyond our control.
c. We use various preventive measures to protect your personal information against loss, theft, misuse, or unauthorized access, disclosure, modification, or destruction. To ensure the security of your personal information, we have strict information security regulations and processes, and a dedicated information security team to strictly implement the above measures inside the Company.
d. We use reasonable and feasible measures to avoid the collection of irrelevant personal information as far as possible, and retain your personal information for a period necessary to achieve the purposes specified in this policy and required by applicable laws and regulations.

(7) Confidentiality Obligation
a. Any data or information that you enter in the “ServiceJDC System” will not be used by any third party or transferred for other purposes unless provided in a prior statement or in accordance with applicable laws.
b. Before using this information or data for other purposes which are not stated in this “Privacy Protection Policy”, the Company will ask for your consent.

(8) Cookies
For the purposes outlined in this policy, the Company and its partners may use, place, and access cookies or other tracking technologies on our applications, websites, emails, and online advertisement. These technologies are used to identify users, remember user preferences, enhance user experience, and improve the overall quality and effectiveness of our services.

(9) Updates to the Privacy Protection Policy
This policy may be amended or updated from time to time. You are encouraged to periodically review the contents of this Policy to stay informed of any changes to our privacy practices. Your continued use of the services following the publication of any updates shall constitute your acknowledgement and acceptance of the revised Policy, to the extent permitted by applicable law. If you have any question or comment regarding this Policy, you may contact us via our designated customer service email address.


Mercuries Data Systems Ltd.
Dec. 21, 2020