Maintenance Management
ServiceJDC's one-stop field maintenance service including periodical schedule arrangement, temporary task dispatch, check in, status report, form management, history records and data analysis. We can assist enterprises provide a better service to customers and create values.
Maintenance management
makes service more efficient
ServiceJDC’s one-stop field maintenance service including periodical schedule arrangement, temporary task dispatch, check in, status report, form management, history records and data analysis. We can assist enterprises provide a better service to customers and create values.
3 issues in managing maintenance service
3 issues in managing maintenance service
Task arrangement
- Task dispatch：
Periodical maintenance and installation are arranged by excel and need to negotiate on phone or social app. It coats lots of time and might loss message or make mistakes.
- Information gap：
It’s hard to search machines’ warranty time and know field engineers work status. If there is temporary customer’s maintenance needs, you might take lots of time in checking all information.
Status management
Data analysis
One-stop Maintenance Management Solution
Cloud Data-base, Dispatch and Manage in Real-time
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Cloud data-base, dispatch and manage in real-time
- Staff shifts arrange and dispatch
- Schedule view
- Task dashboard and calculate
- Task detail and history
- Staff skill search
- Attendance records reports
Digitalized Data to Analysis and Decision Making Precisely
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Digitalized Data to Analysis and Decision Making Precisely
- Customer management
- Customer group classification
- Equipment management
- Work order management
- Maintenance contract management
- Contract expiry notification
- Spare parts inventory management
- Mileage and fuel expense audit
Business Intelligence Analytics and Precision Decision-making
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Business Intelligence Analytics and Precision Decision-making
- Completion Rate of Scheduled Maintenance
- Completion rate of repair tasks
- Analysis of failure rates for each device
- Analysis of maintenance time
- Customer equipment statistics
- Ranking of parts replacement frequency
Online Attendance Management
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Online Attendance Management
- punch in/ out
- Online scheduleg
- Leave/ overtime request
- Payroll calculation
Mobile Task Execution
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Mobile Task Execution
- Maintenance task scheduling
- Work schedule viewing
- Work progress reporting
- Work order completion
- Parts usage records
- Upload of before and after maintenance photos
- Customer PDF work order archiving
- Mileage and fuel expense calculation
Mobile Data Query
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Mobile Data Query
- Attendance statistics recording
- Customer information
- Maintenance service history
- Form approval progress
- Contract warranty period
- Inventory of spare parts
Why choose ServiceJDC for maintenance management?
Automation of Periodic Tasks
Contract management can configure equipment maintenance cycles, task generation times, and task formats based on each contract content, allowing the system to automatically create equipment maintenance tasks.
Electronic Signature Forms
The system allows the editing of maintenance forms like service orders, repair orders, material requisitions, and inspection forms. Maintenance personnel can fill them out on mobile phones, and the data is automatically analyzed.
Systematized Spare Parts Inventory
ServiceJDC's forms, customized data, and scheduling management can establish a parts and consumables table to update inventory levels in real-time, facilitating personnel inquiries and consumables management.
Mobile Maintenance App
Maintenance personnel uses the app to perform work check-ins, dispatch tasks, task reporting, work order filling, and query maintenance contract warranties, history, equipment inventory, and other information.
Efficient Repair Dispatch
Through the Schedule or the app, you can quickly view employee schedules and arrange temporary repair tasks, saving time on back-and-forth confirmation and communication.
Visualized Repair Progress
In task management, the dashboard provides statistical information on the progress of various maintenance tasks, and detailed task content can be viewed from the history record.
Transparent Knowledge Sharing
In the "equipment error code", fields such as fault code setup, equipment type, description, and maintenance handling methods can be established to effectively save maintenance processing knowledge.
Convenient Employee Attendance
Scheduling, online check-ins (GPS, Wi-Fi, NFC), leave requests, and overtime applications can all be managed through the app.
Specialist in various industries
ServiceJDC is the best choice for enterprises who has maintenance service needs. Our system can fulfill various industries like manufacturing, machinery, constructing, medical materials, and equipment agent. Transforming maintenance service methods to realize management with data transparency, mobilize, and digitalize.
Specialist in various industries
ServiceJDC is the best choice for enterprises who has maintenance service needs. Our system can fulfill various industries like manufacturing, machinery, constructing, medical materials, and equipment agent.Transforming maintenance service methods to realize management with data transparency, mobilize, and digitalize.
More than 5,000 companies have chosen ServiceJDC
Over 5,000 Enterprises Choose ServiceJDC
Century Trading Corporation
Based in best service, provide with high quality industry goods including CNC machines, Injection molding machines, and automation robots. With one-stop integrate service and focus on enhancing availability and service quality to fulfill project services.
Superior Taiwan
Devoted to enhance level of laundry service and provide industry and commercial laundry equipment, self-service laundry stores, and professional laundry service. With 5G and unmanned stores rise, Superior Taiwan has simplified working process and enhance 4 times efficiency with digital system.
FocusMedia Taiwan
Leading brand in elevator information platform service with a devotion in building up a comprehensive internet media platform. Use digital data to control market status, simplify process and optimize labors to stand firm in fierce environment of media industry.
Fresenius Medical Care
Global-known medical care leading brand Fresenius provide high quality medical service to patients. Transforming office work with mobilize, transparent and system can help simplify daily process and focus on providing a better medical service.
Register now
to make maintenance management more efficient
With 40-year experience in maintenance service management, we built a cloud-based management platform which can apply to all industries. We devote to make field management more efficiency and simple to adapt into fast-changing market in following decade.
