All-in-One
Maintenance Management
ServiceJDC, the one-stop field maintenance solution supports AI chatbot, equipment maintenance, ad hoc repair service assignment, on-site check-in, status report, wok order management, maintenance history, contract management, and efficiency analysis, helping enterprises to service clients better and create greater value.
All-in-One
Maintenance Management
ServiceJDC, the one-stop field maintenance solution supports AI chatbot, equipment maintenance, ad hoc repair service assignment, on-site check-in, status report, wok order management, maintenance history, contract management, and efficiency analysis, helping enterprises to service clients better and create greater value.
Pain Points in Maintenance Management?
- Task Assignment Complexity:
Routine maintenance and equipment installations are often managed manually with Excel. Communicating via phone or LINE increases time costs and risks of miscommunication or data loss—especially under heavy workloads.
- Manpower Dispatch Challenges:
When urgent repair requests arise, technicians can’t immediately access contract details or warranty information. At the same time, dispatchers lack visibility into each technician’s current workload. Assignments made through back-and-forth confirmations result in significant delays.
3 issues in managing maintenance service
- Task Assignment Complexity:
Routine maintenance and equipment installations are often managed manually with Excel. Communicating via phone or LINE increases time costs and risks of miscommunication or data loss—especially under heavy workloads.
- Manpower Dispatch Challenges:
When urgent repair requests arise, technicians can’t immediately access contract details or warranty information. At the same time, dispatchers lack visibility into each technician’s current workload. Assignments made through back-and-forth confirmations result in significant delays.
One-stop Maintenance Management Solution
Real-time Cloud Sync for Smarter & Accurate Dispatching
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Real-time Cloud Sync for Smarter & Accurate Dispatching
- Quick Task dispatch
- Scheduled RM Task
- Task dashboard and calculate
- Equipment maintenance history
- Staff skill inquiry
- Attendance Management
Automatic Data Summarization help to Track Every Stage
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Automatic Data Summarization help to Track Every Stage
- Customer management
- Customer group classification
- Equipment management
- Work order management
- Maintenance contract management
- Contract expiry notification
- Spare parts inventory management
- Mileage and fuel expense audit
Business Intelligence Analytics for Precise Decision-making
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Business Intelligence Analytics for Precise Decision-making
- RM Completion Ratio
- Ad hoc repair tasks completion ratio
- Failure rate Analysis by device
- Maintenance time Analysis
- Customer equipment statistics
- Ranking of parts replacement frequency
Online Attendance Management
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Online Attendance Management
- punch in/ out
- Online scheduling
- Leave/ overtime request
- Payroll calculation
Task Execution on APP
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Task Execution on APP
- Task scheduling
- Schedule viewing
- Work progress reporting
- Work order completion
- Parts usage records
- Upload photos before/ after maintenance
- Work order PDF e-copy for customer
- Mileage and fuel expense calculation
Data Query on APP
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Data Query on APP
- Attendance statistics recording
- Customer information
- Maintenance service history
- Form approval progress
- Contract warranty period
- Spare parts Inventory
Auto-reply to servie client real-time
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Auto-reply to servie client real-time
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Smart Inquiry in a Tap
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Smart Inquiry in a Tap
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Smart Scheduling, Less Hassle
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Smart Scheduling, Less Hassle
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Why choose ServiceJDC for maintenance management?
Automation
RM Tasks
Set equipment maintenance cycles, task generation times, and task formats in “Contract Management”, allowing the system to automatically create RM tasks.
Digitalization
e-Approval Forms
System supports customized forms, including service form, repair form, material requisitions, and inspection forms. Technicians can fill them out on APPs, and the data will be automatically collected for analysis.
Systematized
Spare Part Inventory
Create auto-updating spare part list with e-form, custom data and scheduled jobs in ServiceJDC, enabling users to inquire and manage spare part usage.
High Mobilility
Maintenance App
Technician uses the app to perform work check-ins, dispatch tasks, task reporting, work order filling, and query maintenance contract warranties, history, equipment inventory, and other information.
Electronic Boost
Ad Hoc Repair Task Dispatch
Through the Schedule or the app, you can quickly view employee task arrangement and assign ad hoc repair tasks, saving time on back-and-forth confirmation and communication.
Visualization
Repair Progress
In task management, the dashboard provides statistical information on the progress of various maintenance tasks, and detailed task content can be viewed from the history record.
Transparency
Knowledge Sharing
Maintain error code, equipment type, description, and handling methods in the system, effectively keep the knowledge for maintenance processing.
More Convenient
Employee Attendance
Scheduling, online check-ins (GPS, Wi-Fi, NFC), leave requests, and overtime applications can all be managed through the app.
Specialist in various industries
ServiceJDC is the best choice for enterprises who has maintenance service needs. Our system can fulfill various industries like manufacturing, machinery, constructing, medical materials, and equipment agent. Transforming maintenance service methods to fulfill a transparency, high mobility, and digitalized management.
Specialist in various industries
ServiceJDC is the best choice for enterprises who has maintenance service needs. Our system can fulfill various industries like manufacturing, machinery, constructing, medical materials, and equipment agent. Transforming maintenance service methods to fulfill a transparency, high mobility, and digitalized management.
More than 9,000 companies trust ServiceJDC
More than 9,000 companies trust ServiceJDC
Century Trading Corporation
Based in best service, provide with high quality industry goods including CNC machines, Injection molding machines, and automation robots. With one-stop integrate service and focus on enhancing availability and service quality to fulfill project services.
Superior Taiwan
Devoted to enhance level of laundry service and provide industry and commercial laundry equipment, self-service laundry stores, and professional laundry service. With 5G and unmanned stores rise, Superior Taiwan has simplified working process and enhance 4 times efficiency with digital system.
FocusMedia Taiwan
Leading brand in elevator information platform service with a devotion in building up a comprehensive internet media platform. Use digital data to control market status, simplify process and optimize labors to stand firm in fierce environment of media industry.
Fresenius Medical Care
Global-known medical care leading brand Fresenius provide high quality medical service to patients. Transforming office work with mobilize, transparent and system can help simplify daily process and focus on providing a better medical service.
Register now
to make maintenance management more efficient
With 40-year experience in maintenance service management, we built a cloud-based management platform which can apply to all industries. We devote in making field management more efficiency and simple to adapt into dynamic market in the following decade.
