Customer Success Stories
It's our honor to serve you! Every compliment is valuable to us. Thank you for helping make ServiceJDC better and better.
Established in 2004, Caresys Information has been dedicated to IT service management and information security for over a decade. The company has received numerous awards from IBM and provides comprehensive solutions to enterprise clients. As a leading supplier in the industry, Caresys is recognized as a top-tier partner of original equipment brands.
Caresys Information serves clients across a wide range of industries, including finance, telecommunications, manufacturing, and the public sector. Its services cover solution implementation, consulting, custom development, and ongoing maintenance. Backed by extensive hands-on experience and a comprehensive service approach, the company ensures clients operate in the most secure and reliable environments. Dedicated to delivering end-to-end solutions, the company leverages its professional expertise and commitment to quality to help clients achieve their desired return on investment. Now, Caresys Information has earned its place as a trusted and valuable service partner for many enterprises.
Customer Testimonial
The implementation of ServiceJDC has completely transformed Caresys Information’s traditional attendance management model. Technicians’ check-in/out records and work hour summaries are now fully managed through ServiceJDC. Cloud-based operations and digitalized statistics have streamlined repair and maintenance management. Verification efficiency has also improved, making the entire process effortless and accurate.
Check-In and Check-Out on the App Within Seconds
Before implementing the system, technicians had to check in at the office before heading to on-site tasks or submit attendance forms to report their working hours—both time-consuming and inconvenient. Now, with the ServiceJDC app installed on their mobile phones, technicians can easily check in and out on the go, saving valuable time. Additionally, the web backend provides statistical reports, making daily attendance records easy to query and calculate—greatly improving internal process efficiency.
Check-In with Location, No Worries About Verification
The cloud-based system allows managers to clearly view each personnel’s daily status, including tasks, on-site location, and arrival time, making management more efficient and improving overall operations. It also supports overtime applications, with photo uploads, geo-location, and OT hours all recorded, simplifying and enhancing the accuracy of verification. All overtime hours are stored in the system backend, ready for easy summarization and query.
