Attendance Data from Access Control + Paperwork Makes Payroll a Time-Consuming Task
For attendance management, the company previously relied on access control system records, which had to be exported manually each month for payroll calculation. In addition, leave and overtime applications were paper-based, requiring extra effort to calculate and summarize. This made attendance data consolidation complex and payroll processing inconvenient, turning a monthly routine task into a labor-intensive burden.

Unstandardized Daily Reports, Easily Missed Details, and Hard-to-Track Work Status
The company previously allowed the sales team to manage their own daily schedules, typically visiting 3 to 5 customers per day and returning to the office to compile daily reports. However, after a full day of visits, it became difficult to recall all the details, leading to missing or incomplete information. This lack of accurate and timely reporting made it hard to track work status, becoming a persistent pain point.

Furthermore, this management model left managers unaware of each team member’s schedule. Paper-based daily reports required significant time and labor to document, making it impossible to track sales personnel’s real-time status. As a result, performance data was difficult to compile into statistics, creating obstacles for improving workflows and optimizing operational strategies.

1. Adopt Solution for Task and Form Management

Tasks Clearly Assigned, History Easily Tracked
After implementing ServiceJDC, the sales team can create tasks in advance and check in to report status at any time. The scheduled tasks and real-time progress are fully synchronized to the backend, reinforcing a work culture of “pursuing accuracy.” This allows the company to clearly monitor each personnel’s task assignment and overall work distribution.

Additionally, linking tasks with customer profiles and form submissions saves time on information retrieval and allows quick access to form data, customer records, and visit histories—enhancing customer relationships and boosting sales performance. ServiceJDC functions as a mobile database, making it easy to access task history anytime, anywhere, and enabling more accurate performance management.

Form Data No Longer Scattered, Automatically Documented in the Cloud
The company initially sought a management system to improve the form submission workflow, which is a need perfectly fulfilled by ServiceJDC. With its digital form feature, sales staff can record information and temporarily save it on mobile phones to prevent missing details. The data can then be uploaded after work and synchronized to the cloud. This model offers multiple advantages: fast data collection, quick querying, and no need to worry about data loss.

Restructure Sales Operations to Systemize Complex Customer Data
To better leverage the task and form features, the company decided to migrate all data onto ServiceJDC and discovered that some existing information was outdated. This prompted a reevaluation of internal data structures. With service histories now stored in ServiceJDC, the company can more effectively summarize and analyze information, greatly supporting strategic planning and guiding future development.

2. Adopt Mobile Attendance Soluttion

Digital Leave & OT Applications, Eliminating Human Errors in Calculation
No longer needing to export attendance records from access control systems saves significant time. With ServiceJDC, employees can check in via the mobile app using GPS location or Wi-Fi sensing—eliminating the need to purchase additional hardware and reducing overall attendance management costs.

Employees no longer need to handle the approval process manually, but can easily submit leave or OT applications through the app, with the entire approval flow available for tracking. Once approved, the system automatically calculates and updates the hours into the attendance record, clearly listing each employee’s work hours, leave hours, and OT hours. This eliminates human errors in data verification and simplifies payroll calculation.

Highly Flexible Approval Module, Workflow Design Just Like Customization
The company has service sites both domestically and internationally, with applications requiring approval from division supervisors. ServiceJDC offers a flexible approval workflow setup, allowing condition-based steps, making the system flexible and easy to use.

3. Extended Scenarios - Customized Data

Company Car Usage Control with Auto Lock After Approval
Company car management is often a challenge for many enterprises, especially with frequent personnel changes—making traditional methods insufficient. What surprised the company was that ServiceJDC could solve this issue too! After consulting with a ServiceJDC expert, the company set up a customized data table for vehicle records. Paired with schedule management, the system updates each car’s usage status, making it easy to track how and where vehicles are being used.

Comprehensive and Transparent Workflow, Building Foundations for Future Sales Channels

ServiceJDC has greatly supported Deamark in both task and attendance management, bringing noticeable improvements across the team. Sales staff can now fill out forms anytime, anywhere; managers have better visibility into workflows and task status; and in-house staff save significant time on documentation. The collected data can also be used for analysis and other strategic purposes—making operations more efficient and future-ready.

During the implementation process, ServiceJDC's consultant team explored extended application scenarios that went beyond the original goals set by management. Drawing from their experience, Deamark received many valuable suggestions. In addition to the company car management solution, the consultants also introduced a maintenance service management approach, which the team is now considering for future adoption.

ServiceJDC offers a trial period for enterprises to evaluate before full implementation. With tiered pricing based on capacity, businesses can purchase only the storage and features they actually need. As a one-stop service platform for attendance, sales, and maintenance management, it’s a highly cost-effective tool. Being cloud-based, SMEs can easily complete digital transformation without the high costs of system installation and maintenance. A free trial is available for up to 5 users—learn more at the ServiceJDC official website.