Challenges in Managing Varied Roles with Distinct Shift Rules and Work Hours
The group offers diverse and comprehensive services, managing various types of teams such as property management, security, electromechanical engineering, and cleaning. With a large workforce distributed nationwide and shift rules that differ by role, attendance management becomes even more complex.

The group previously used fingerprint devices at larger sites and standard clock-in machines at smaller ones. However, the high cost of purchasing devices and the continued reliance on manual data processing—such as collecting and importing check-in records—created inefficiencies. To address these challenges, Taiyeh Group began to seek a cloud-based attendance solution.

Complex Organizational Structure Requiring Detailed Authority Management
The complex organizational structure of a large-scale group like Taiyeh generates a massive volume of attendance data and demands precise duty classification for task processing. With diverse teams dispersed across multiple locations, Taiyeh Group has established dedicated attendance management teams for each business unit or site. These are structured according to shift rules, approval authorities, and system roles to ensure smooth and efficient attendance operations across the organization.

In such a large organization, clearly defining personnel responsibilities, avoiding human operational errors, and reducing data leakage risks made authority layering and management crucial issues. The evaluation of the attendance system needed to focus on whether it had sufficiently detailed authority setting functions to control personnel access and operation scope, establishing an orderly and reliable attendance management system to meet the diverse needs of various management functions.

Flexible Attendance Regulations Adaptable to Various Shift Scheduling Rules
The diverse work types within the group led to differences in attendance regulations, with varying flexible rules for shift scheduling and clock-in/out, leave, and overtime.

The above scenarios, though diverse and complicated, were easily handled through ServiceJDC's system, with its detailed and flexible settings:

• Group-based Flexible Work Hour System Settings: ServiceJDC applies certain shift scheduling rule, calendar, and attendance locations to staffs under certain attendance group. This facilitates following scheduling operations and system checksverification on scheduling rules, ensuring the shift schedule of each department to follows the regulation.
  
  
• Detailed Attendance Regulation Management: Managers can apply certain rules of clock-in/out and overtime to selected staffs, and adjust settings by individual. For example, clock-in/out rules can be set for allowed early/late check-in times, flexible work hours, and whether photos are required for clock-ins. System automatic verification helps to reduce management pressure of managers.
  
  
• Leave Type Settings: Leave rules can be set according to different leave types. For example, annual leave settings can be adjusted according to company regulations, either by anniversary or calendar year. The minimum time unit for leave, monthly leave hour limits, whether certificate document is required, and application deadlines can all be freely set to meet each company's needs.

Multiple Clock-in Methods: GPS, NFC with Auto Anomaly Detection
While clocking machines are convenient for checking attendance, they still posed equipment and maintenance cost issues and manual data integration challenges for Taiyeh Group with its numerous business units and project sites.

The group thus implemented ServiceJDC, adopting a dual clock-in method with both NFC and GPS to maximize applicability for all employees. Through mobile clock-ins, the system automatically checks their schedules, verifying clock-in times and locations, and shows alert messages for abnormal events, helping managers quickly manage team attendance. Simultaneously, HR staff can easily view attendance reports, getting informed of each employee's attendance status, work hours, and leave days.

To ensure clock-in authenticity, ServiceJDC has thoroughly considered tamper-proof measures. Besides preventing tampering with mobile device location and time settings, it can bind devices to specific personnel, effectively blocking proxy clock-ins. This diverse clock-in method and enhanced fraud preventing mechanism significantly improve attendance management accuracy while saving the group considerable manpower and time costs.

Streamlined Leave and Overtime Application Process
ServiceJDC's attendance solution also includes online leave and overtime application features, providing a one-stop solution for all of Taiyeh Group's attendance management needs. The cloud-based operation allows employees to conveniently submit leave or overtime applications, with leave certificates easily attachable, no longer restricted by time and location. Managers can quickly complete approval on webpage or mobile APP, with the overall approval process significantly shortened.

To deal with scenarios of large scale enterprises, ServiceJDC provides a "approval matrix" that enables system to automatically forwards the application to the corresponding responsible personnel based on pre-set approval conditions such as applicant, department, or keywords, achieving efficient approval distribution. This function is particularly helpful for Taiyeh Group that has complicated organization structure. The operation time of managers significantly saved, and the overall efficiency got improved.

Strict Access Control and Layered Management for Data Security
Information security has always been a crucial aspect of enterprise management. As an all-in-one management integration system, ServiceJDC stores vast amounts of data and document files internally. Therefore, ensuring internal information security and reducing the risk of confidential information leakage became ServiceJDC's primary goal, leading to the creation of the authority management function.

As a large-scale enterprise with diversified businesses, Taiyeh Group utilizes ServiceJDC's authority management function to classify data based on department, project sites, positions, and job level. It meticulously plans permissions in viewing, editing, deleting, importing, and exporting of various functions across different job roles, establishing clear authority levels. This ensures each employee can only access necessary work information, minimizing management permissions as the highest principle, thereby enhancing information security and protecting core enterprise information.