ServiceJDC Leads the Way with ISO/IEC 27017 Certification: Cybersecurity as a Key to Digital Transformation Competitiveness

According to IBM’s 2025 Data Breach Report, the average global cost of a data breach has reached USD 4.44 million. A significant portion of these incidents is linked to the rapid deployment of cloud and AI systems, where insufficient security governance has become a primary entry point for hackers. This indicates that, as enterprises accelerate their digital transformation, cybersecurity is no longer a deferrable add-on but a foundational infrastructure essential to the long-term viability of digital operations.

In the process of enterprise digitalization, the cloud management system, which closely tied to daily operations the most, serves as the frontline of cybersecurity defense. It is not merely a management platform, but the core hub of critical operations: encompassing employee personal data, customer information, geolocation, financial reports, payroll data, and operational metrics. It involves the real-time transmission and cross-device access of a large volume of sensitive information. Any data breach would not only disrupt business operations but also damage the company's reputation and expose it to regulatory risks. 

Considering the high-risk environment, most fieldwork management system products obtain ISO/IEC 27001 Information Security Management Certification as the foundation for security management. However, its coverage of cloud service governance remains relatively limited. In contrast, the ISO/IEC 27017 Certification for Cloud Services Information Security Management is specifically designed for cloud environments. It addresses security requirements across cloud infrastructure (IaaS), platforms (PaaS), and software services (SaaS), and provides clear and targeted governance guidelines tailored to cloud operations.

As a SaaS solution for fieldwork management, ServiceJDC adopted dual certifications in ISO/IEC 27001 and ISO/IEC 27017 earlier than any other service, becoming the only product of its kind to meet both international information security standards. This achievement not only reflects its capability to pass the rigorous verification processes of global standards, but also ensures verifiable information security protection for enterprises, thereby strengthening its foundation of trust within the industry and enhancing cooperative relationships with clients.

“Investment in information security should not be regarded as an extra cost, but rather as a necessary precondition for long-term and stable operations. Adopting dual certifications in ISO/IEC 27001 and ISO/IEC 27017 represents third-party recognition of our capabilities in information security management. This, in turn, allows our enterprise clients to focus on business development without the concern of data leaks originating from the system,” stated Chris Tsai, Vice President of the Mobile Service Department at Mercuries Data Systems Ltd.

The ISO/IEC 27017 Certification for Cloud Services Information Security Management places particular emphasis on security governance within cloud architectures. It covers areas such as data isolation, access control, transmission protection, and incident response, ensuring that the system maintains a stable and secure operating environment even under multi-location and multi-device scenarios.

ServiceJDC’s information security mechanism is deeply integrated with daily operations, supporting enterprises in establishing a stable foundation for long-term business continuity.

• Attendance Work Hour Records: Data transmissions from mobile check-ins, online shift management, and approvals for leave and overtime are all protected by regulated security mechanisms. These measures help enterprises reduce the risk of data tampering or leakage during the transmission process.
• Administrative Workflow Data: E-form submissions and digital approval processes applied across multi-site scenarios comply with standard information security control measures, reducing the risk of data leakage during operational procedures.
• Customer and Equipment Data: Access to critical data is governed by permission controls, with traceable access logs to ensure that all information remains trackable and effectively managed.
• Contract and Operational Reports: Business operation data, including contracts and BI analysis results, are secured through cloud access controls that comply with standard regulations, ensuring long-term stability of system operations.
• Mobile Application: Multi-device and multi-site logins are safeguarded with appropriate protection measures to reduce the risk of potential data security vulnerabilities.

As cybersecurity threats continue to escalate, international markets are enforcing increasingly stringent regulations on cloud security and supply chain information protection. The competitiveness of fieldwork management systems now depends not only on functional capabilities, but more critically on their ability to operate securely, reliably, and over the long term. ServiceJDC, built upon a dual-certification security foundation, supports enterprises in achieving regulatory compliance, operational stability, and digital transformation, reducing the risk of business disruption and reinforcing long-term client relationships. It enables the parallel pursuit of security and efficiency across various scenarios, including manufacturing inspections, equipment maintenance, long-term care and healthcare, as well as financial services.

For enterprises striving for sustainable competitiveness and brand reputation, choosing ServiceJDC that is certified under dual international information security standards, is the ideal starting point for achieving long-term and stable digital transformation.