[New Feature] The Savior in the Era of Labor Shortages: ServiceJDC's Intelligent Customer Service Platform (ChatBot Service)

[New Feature] The Savior in the Era of Labor Shortages: ServiceJDC's Intelligent Customer Service Platform (ChatBot Service)

ServiceJDC's Intelligent Customer Service Platform (ChatBot Service) integrates with a company's official LINE account, enabling businesses to create custom service chatbots tailored to their needs. These chatbots can identify customers, respond to inquiries, recognize response content, and set up processes to address requirements, delivering services like instant consultations and automated repair dispatches in real time. With friend management and tagging capabilities, businesses can foster closer customer relationships and achieve smarter customer interactions, comprehensively boosting operational efficiency.

Water Filter Equipment Vendors' Top Choice for Digital Management - Attendance Clock-in, Business Commercialization, and Maintenance in One Stop!

With the increasing awareness of people's health, water filters have gradually come into households, bringing healthier and more convenient drinking water to every family. Equipment vendors of water filters play a key role in between, providing one-stop service to households from frontline sales at commercial outlets, marketing, and sales, to backend installation, maintenance, repair, and device dismantling.

Comprehensive Solutions for Automation Machinery Dealers - Digitization Accelerates Workflow with Data-Driven Operational Strategies

In recent years, new technologies, such as big data, artificial intelligence, and the Internet of Things, have driven the wave of Industry 4.0, transforming how the manufacturing industry perceives processes. The focus is no longer solely on technology and manufacturing but also on analyzing and servicing customers through data integration. With rapidly changing market demands, automation machinery agencies must prioritize customer service, especially in maintenance and product servicing. Existing warranties and contract maintenance test companies' contract management, while ad-hoc repairs challenge the response and efficiency of the maintenance team in handling unexpected events. Optimizing overall workflow, improving maintenance efficiency, and accelerating the integration and analysis of team data to establish a close-knit connection between field and office teams significantly impact customer satisfaction and retention rates.

[New Feature] Contract Management is now live! With automated maintenance scheduling, we're creating efficient digital contract maintenance

Are you hoping for contract management and automatic generation of scheduled maintenance tasks? In our interactions with users who have maintenance management needs, besides the basic personnel, maintenance service orders, and equipment management difficulties, another major issue that users struggle with is the arrangement of scheduled maintenance plans. For enterprises with after-sales maintenance service mechanisms and numerous maintenance contracts, internal staff or maintenance supervisors need to consolidate and assign periodic maintenance tasks every quarter, month, or even week. This repetitive work only consumes the supervisor's time and energy, so it is common to receive feedback from users hoping to simplify the task of automating periodic maintenance assignments.