With the increasing awareness of people's health, water filters have gradually come into households, bringing healthier and more convenient drinking water to every family. Equipment vendors of water filters play a key role in between, providing one-stop service to households from frontline sales at commercial outlets, marketing, and sales, to backend installation, maintenance, repair, and device dismantling.
In recent years, new technologies, such as big data, artificial intelligence, and the Internet of Things, have driven the wave of Industry 4.0, transforming how the manufacturing industry perceives processes. The focus is no longer solely on technology and manufacturing but also on analyzing and servicing customers through data integration. With rapidly changing market demands, automation machinery agencies must prioritize customer service, especially in maintenance and product servicing. Existing warranties and contract maintenance test companies' contract management, while ad-hoc repairs challenge the response and efficiency of the maintenance team in handling unexpected events. Optimizing overall workflow, improving maintenance efficiency, and accelerating the integration and analysis of team data to establish a close-knit connection between field and office teams significantly impact customer satisfaction and retention rates.
Can you effectively control your sales staff's fuel expenses? Can you see every detail on your mileage and expense reports at a glance?
Are you hoping for contract management and automatic generation of scheduled maintenance tasks? In our interactions with users who have maintenance management needs, besides the basic personnel, maintenance service orders, and equipment management difficulties, another major issue that users struggle with is the arrangement of scheduled maintenance plans. For enterprises with after-sales maintenance service mechanisms and numerous maintenance contracts, internal staff or maintenance supervisors need to consolidate and assign periodic maintenance tasks every quarter, month, or even week. This repetitive work only consumes the supervisor's time and energy, so it is common to receive feedback from users hoping to simplify the task of automating periodic maintenance assignments.
To ensure the rights and interests of both employers and employees, a more rigorous version of the Labor Standards Act has been implemented. Along with the standard "One Fixed Day Off and One Flexible Rest Day" policy, industries with specific shift arrangements, known as "flexible working hours," now face more complex scheduling rules. Additionally, there are clearer regulations regarding overtime pay on holidays and rest days. To help employers adapt to these revised employee scheduling regulations, ServiceJDC has launched Attendance Management 2.0. This new feature assists HR and supervisors in resolving attendance punching, payroll calculation, and data retention issues that have been causing headaches.
- [New Feature] Automated scheduling with real-time data for internal, external, and cross-departmental tasks.
- Equipment Management Module Now Available: Upgraded Maintenance Management Solution
- Smart Management- ServiceJDC invite you to meet in 2018 International Industrial Automation Exhibition
- COMPUTEX 2018 –ServiceJDC Innovative management, Intelligent office