Hotai Finance Co., Ltd. (6592), a leading figure in Taiwan's automotive finance sector, primarily engaged in auto installment, consumer installment, and corporate finance, is committed to providing customers with diversified financial services. The company recently released its 2022 financial report, setting historical records in key operational indicators such as asset holdings, revenue, profitability, and earnings per share. Hotai Finance Co., Ltd.'s General Manager, Lin Yan-Liang, pointed out that continuous improvement in management, digital transformation, and optimizing work efficiency are key to sustaining high performance in the face of operational growth and the rapid increase in staff.

Lin Yan-Liang emphasized that Hotai's digital transformation is all-encompassing. A crucial optimization in business management involves the adoption of "ServiceJDC," developed by Mercuries Data Systems, a one-stop management service platform suitable for various industries, covering attendance, business commercialization, maintenance inspections, and more. This platform leads companies into the era of efficient mobile offices, enabling operations such as signing in and out, task reporting, form approval, and customer management across various platforms, consolidating information for unified management.

According to Lin Yan-Liang, Hotai's digital transformation is more than just a slogan; it's a top-down initiative starting with his active involvement in the implementation process. Since the adoption of ServiceJDC in 2020, regular meetings have featured Lin Yan-Liang actively advocating for the migration of business management to the cloud. The motivation behind this is the dependence on the development and management efficiency of business personnel and managers for the effectiveness of diversified business development.

Before adopting ServiceJDC, business managers relied on LINE groups, internal business management systems, and paper sign-in sheets for scheduling. Salespeople had to return to the office daily to record data, hindering remote collaboration efficiency. 

With ServiceJDC in place, all interactions, including visits, are recorded and analyzed in the cloud. Business managers can track the frequency and number of visits for various business targets. For instance, for new business models, business managers can request a set frequency of monthly visits to maintain a strong presence in front of cooperating clients, enhancing understanding and favorability towards Hotai's services.

Lin Yan-Liang jokingly mentioned that ServiceJDC is a great assistant for managers to understand whether business personnel are "making a presence." This is, of course, a humorous remark. In reality, ServiceJDC has been intricately integrated into various department workflows. For instance, in the automotive finance sector, teleconference records are synchronized into ServiceJDC. These records are simultaneously integrated into the credit review department, enabling instant access to visit records for each customer case, saving time-consuming paper records and interdepartmental communication processes.

Lin Yan-Liang further analyzed the internal management facilitated by ServiceJDC. Currently, all key business initiatives at Hotai, including product specification adjustment notifications and fraud prevention campaigns, are announced through ServiceJDC. Everyday business operations, where business personnel can create tasks, fill out daily report forms, take on-site photos, record needs, and schedule future visits through the ServiceJDC mobile app. On the other hand, business managers can query and pivotally analyze form data through the computer, examining and maintaining personnel's contact records, including total teleconferences and in-person visits. Moreover, performance reports for different business personnel are automatically customized and sent to managers' inboxes.

Lin Yan-Liang believes that digital transformation cannot wait. Therefore, adopting ServiceJDC is more practical than developing an internal management system. He stated that Hotai has considered developing a service similar to ServiceJDC, but the challenges of recruiting a development team and the potentially longer internal communication and development time made it less favorable. Regardless of whether the developed system meets the requirements or if the entire management environment or global situations change upon completion, Lin Yan-Liang finds it more economical and efficient to rely on cloud-based SaaS services like Mercuries Data Systems' ServiceJDC. With the assistance of consultants who understand the usage scenarios, internal usage and integration can be accelerated, making it more economical and efficient.

ServiceJDC provides a comprehensive management solution, covering online attendance, payroll calculations, task assignments, digital form approvals, business management, mileage calculations, equipment contract management, business analysis, and more. With over four thousand enterprises served, experiences include service introductions in food retail, automation equipment maintenance, machinery and electronics equipment agency, marketing, franchise catering, cleaning services, construction, HVAC engineering, finance and insurance, biotechnology, medical devices, and long-term care. The platform offers enterprises professional one-on-one consulting services to tailor system services to each business, assisting them in achieving digital and mobile operations. ServiceJDC now offers free usage for up to five users, and for more information, please visit the ServiceJDC official website.