Smart Use of ServiceJDC Boosts Teamwork Efficiency and Accuracy!

All Operations on the Cloud, Efficiency Boosted 5X!
Lack of synchronization between in-house and on-site teams has long been the company’s biggest pain point. Communication was also extremely time-consuming. For example, the weekly schedule for the on-site construction team had to be arranged by in-house staff through one-on-one phone calls with each field member every Friday. After confirming all schedules, the data then had to be manually entered and summarized for management review. As a result, one staff member would spend the entire Friday handling schedule coordination, wasting valuable time on inefficient communication.

After implementing ServiceJDC, the construction team can now easily arrange their weekly schedules by submitting a “Schedule Arrangement Form” through the ServiceJDC app. In-house staff can filter and summarize the data using pivot tables and export reports directly for management—eliminating the need for time-consuming phone calls. The entire process now takes less than an hour, with no risk of miscommunication caused by verbal coordination. Task execution updates are also handled via the app, with all execution histories thoroughly recorded. This fully resolves the issue of unsynchronized data and significantly enhances collaboration between in-house and on-site teams.

Upload Photos by Task, Worry-Free Documentation
Photo uploads are a crucial part of interior design work. The team is required to take photos before and after each renovation project, resulting in a large volume of images every day. Before implementing ServiceJDC, all photos were shared via LINE, making it difficult to organize and document them in a timely manner. Verifying which project each photo belonged to was time-consuming and inconvenient. Now, with ServiceJDC, each project is assigned its own task. The construction team simply uploads photos directly to the corresponding task, allowing managers to verify progress and completeness through the ServiceJDC app or web platform. When top management requests information, in-house staff can easily export the relevant data from the backend, completely eliminating the time once spent manually organizing photos.

Streamlined Workflow, More Focus on What Matters Most
On-site operations often require switching between multiple systems and filling out numerous paper-based forms. When the process becomes too complex, it can distract from the core tasks that deserve the most focus.

With ServiceJDC’s “Message Announcement” feature, new projects and assigned personnel can be regularly announced and easily accessed by the construction team through the app. On-site staff can also use drop-down lists to quickly select their assigned projects, making the process simple and efficient. This allows them to focus on the work that truly matters, creating a positive impact for both the company and its employees.

Implementing ServiceJDC brought greater improvements to business processes and staff management than expected. The professionalism and dedicated support of the consultant team helped the company quickly complete the implementation without spending excessive time on system transition or adaptation. This successful move marked a significant step forward in embracing the cloud trend.