Maintenance Progress is Difficult to Track
Traditional task management makes it hard to know if maintenance staff have arrived at the customer’s location, let alone their work status. Without real-time updates, it’s nearly impossible to provide timely support, follow up, or efficiently dispatch labor force.

Paper-based Forms Reduce Efficiency
The disadvantage of paper-based forms lies in the difficulty of data monitoring and analysis, along with the high labor cost of data organizing and documentation. When forms are submitted on paper, the approval process is easily delayed if any personnel is out of the office. This back-and-forth can lead to forms being misplaced or forgotten, further slowing down the entire workflow.

Accurate Field Work Monitoring, Effortless Dispatch for Ad-Hoc Repairs
After implementing ServiceJDC, technicians create maintenance tasks via the app, check in upon arrival, and update task progress or report issues using the “Report” function. Managers can easily track each staff member’s work status and provide immediate support or adjustments as needed.

For ad hoc cases, labor assignment is no longer a concern. Through the “Task Schedule” function in the ServiceJDC backend, managers get a clear overview of all scheduled tasks and each technician’s availability. They can quickly filter available staff within a specific time range and assign tasks efficiently, greatly enhancing maintenance team management.

Clear Overview of Teamwork Progress, Full Transparency in Performance
ServiceJDC features a “Task Dashboard” with visual diagrams that clearly summarize task status and history. While all the task histories are stored in the cloud, there’s no risk of missing data or notifications. By setting search conditions, the system retrieves all needed information instantly. Managers can review each employee’s task history for performance evaluation, ensuring transparent teamwork data to support strategic decision-making.

Flexible E-Form Settings, Effortless Data Tracking & Analysis
Whether it's a maintenance service form, quotation, or payment request, forms are essential to business operations. The need for efficient digital form management was a key reason Tinfar chose ServiceJDC. The platform offers highly flexible e-form structures, tailored for various business scenarios. Forms are filled out in a vertical layout optimized for mobile usage. When it comes to the need to provide documents to clients, they can be exported into PDFs in the company’s original document format. By simply uploading a Word file template, businesses can retain their existing layout, seamlessly bridging the gap in digital transformation.

Application On-the-Go, High Efficiency Accelerates Approval Process
Digital approval workflows are ideal for enterprises with field staff. Since the staffs are often working on-site, spending extra time returning to the office for paper-based form submission and approval becomes unnecessary. With ServiceJDC, field staff can submit various applications directly through the mobile app, with real-time tracking of approval status and visibility into the current approval stage. Managers can also approve requests via the app. An approval substitute can be assigned during leave periods to prevent process delays, ensuring a smooth and highly efficient approval workflow.

Digital Attendance Management, Automated Leave & Overtime Summary
In addition to field management, ServiceJDC offers powerful attendance management. Integrated with the approval feature, it supports leave and overtime applications seamlessly. With ServiceJDC, there's no need for manual attendance tracking. The system automatically generates reports summarizing attendance, leave, and OT hours, making monthly payroll processing easy and efficient. With flexible and customizable settings, it adapts to various business scenarios, delivering the benefits of a tailored system at a much lower cost.

Comprehensive Consultancy Service, Seamless Digitalization Without the Hassle

Enterprises often face challenges during digital transformation, such as the significant time needed to set up SOPs and shift daily tasks online. That’s why the system provider’s consultants play a key role in implementation. ServiceJDC’s consultant team brings years of experience in helping enterprises adopt the system and overcome pain points. To ensure employees are confident in using the platform, we provide hands-on training and encourage all client-side staff to ask questions, giving clients a strong sense of security throughout the transition.

While on-premise software often comes with high installation, maintenance, and upgrade fees, ServiceJDC offers a budget-friendly monthly subscription based on public cloud services. Its flexible modules can be tailored to meet the diverse needs of different companies, covering everything from sales management to repair and maintenance, both on-site and in-office.

As a fast-growing management tool, ServiceJDC’s development team continuously gathers the requirements of enterprise users and consistently delivers upgraded versions to enhance the service. The starter version is now free for up to five users—start your free trial and learn more at ServiceJDC official website.