Mac address is Network card ID. Every Network card has a MAC address ID. Check as following:

1. Click Windows Start or press the Windows key.

2. In the search box, type cmd.

3. Press Enter. A command window displays.

4. Type ipconfig / all.

5. Press Enter. A Physical Address displays for each adapter. The Physical Address is your device's MAC address.

Our system can set up attendance data according to “shifts” or ”fixed shifts”.

1. Use system administrator to login: ServiceJDC web platform>> Attendance management2.0>>Attendance settings>> Attendance group.

2. Attendance type can choose “shifts” or ”fixed shifts”.

3. Select shifts, you can set up staff shifts in certain attendance group.

The shifts schedule can only view certain month and staff’s shifts schedule. System will generate shifts schedule of next month on every month’s 1^st. Following shows the ways of editing shifts staff’s schedule.

1. Use system administrator to login: ServiceJDC web platform>> Attendance management>>Attendance settings>> Attendance group>> Shifts.

   

2. Select view>>Name / Date>>Select shifts.

* Select Staff: Set up same shifts of a certain staff for the whole month.

* Select Date: Set up a shift of a certain staff in a certain day.

3. Save

   

You can upload a leave or work overtime record form web-platform or App.

1. Web (applied for non-approval form) : Use system administrator to login: ServiceJDC web platform>> Attendance management>> Attendance data>>Leave records / work overtime records.

   

    

   

2. App (applied all) : Form>>Attendance form>>Attendance_leave approval form>> Attendance_work overtime approval form.

   

Yes, managers can adjust all of the error records.

1. Use system administrator to login: ServiceJDC web platform>> Attendance management>>Attendance data>Attendance records. Then, find the “error” records to adjust attendance time / location.

   

2. Adjust attendance time / location.

   

Error alert might be location error or time error. Action of approval is just a remark of the attendance records, and it will show a remark in detail “Error / Approval status”.

1. Select an error alert record.

   

2. Select Approval, you can choose approve or reject. Neither approve nor reject the punch in time and location will not make change.

3. If you select, staff must resubmit a reply for the certain punch in record.

   

Use system administrator to login: ServiceJDC web platform>> Attendance management>>Attendance settings>>Shifts settings.

* Shifts settings: You can set up punch in / out time, earliest sign in time, latest sign out time, allow early leave / late arrive or not, photo reply settings and rest time according to different shifts.

1. Use system administrator to login: ServiceJDC web platform>> Attendance management>>Attendance settings.

First, set up “Attendance location”, “Shifts settings”, “Shifts schedule”.

*Attendance location: Set up staff’s punch in / out attendance location

*Shifts settings: Set up different shifts’ punch in / out time

*Shifts schedule: Define punch in time

2. Then, set up “attendance group”. Add staff into your attendance group, and every attendance group can define certain “attendance type”, “attendance location”, “shifts settings”, “shifts schedule”. You can also set up attendance location and shifts in attendance group.

3. If you needed, you can set up “leave maintenance” and “form approval records” to add leave and work overtime records into attendance reports.

Use ServiceJDC APP>>more>>Attendance>>Attendance records>> statistic reports.

You can search all the leave and work overtime records by search flitters.

Use system administrator to login: ServiceJDC web platform>>Basic Information Management>>Staff Account>>Add / View.

In the “user role”, you can set up authority.

 *Authority remark:

System administrator: permission to set up / view all attendance data

Manager: Set up / view all authorized attendance data

Field staff / other: View only their own attendance data

Yes.

1. Set up attendance location range in “Attendance Location.”

2. Set up photo required in “Shifts settings.” Options are “Photo required when error” or ” Photo required in any situation.”

You can trial approval management for 30 days, and you must purchase to use for over 30 days.

Use system administrator to login: ServiceJDC web platform to activate leave / work overtime approval in attendance management.

Yes. Use ServiceJDC APP>>Attendance>>Attendance settings, you can set up sign in / out push notification time.